The information below describes how your personal information is collected, used, and shared when you visit or make a purchase from umbrellasdirect.com.au

umbrellasdirect.com.au is dedicated to keeping your details private. Any information we collect in relation to you is kept secure.

We generally store personal information on our computer systems which are operated by us or by service providers. We have reasonable information protection security measures in place but cannot entirely eliminate the risk of unauthorised access to the stored information. We will not be held responsible for the consequences of any unauthorised access to your personal information.

We do not pass on/sell/swap any of your personal details with any third party. Your information will be used solely to identify your orders, provide you with our e-mail updates (if applicable) and to personalise your shopping experience with us. umbrellasdirect.com.au uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies sent to your computer from umbrellasdirect.com.au only last while you’re actively online browsing our website. Persistent cookies are not stored on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that may interest you, thus offering a tailored and enjoyable shopping experience.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order after it has been placed.

Our employees are required to respect the confidentiality of any personal information held by us as stated in their employee contracts.

We may use your personal information to deliver goods and services to you, to market ourselves and our goods and services to you (including both passive and targeted advertising), to maintain a database of clients and contacts, and to analyse usage of our website.

If you believe that any information we are holding on you is incorrect or incomplete, please email us via info@umbrellasdirect.com.au and your request will be actioned accordingly.